Frequently asked questions

Where are you located?

We are located in Whangarei, and we deliver anywhere in New Zealand

What are your custom order prices?

- Fondant & Printed themes - from $62 per dozen (max 3 designs) - Royal Icing Basic themes - from $70 per dozen (max 3 designs)
- Detailed themes - from $74 per dozen (max 3 designs) - More than 3 designs per dozen - $5 per extra design * SHIPPING: - Auckland $12 - North Island Urban $15 - South Island Urban $17 - Rural delivery $6 We can offer a bulk discount for large orders over 100 cookies.

Do you do gluten, dairy, egg, or sugar free?

No unfortuantly we do not offer cookies for special diatary requirements. Our cookies contain flour, sugar, egg, salt, butter, vanilla.

How long do your cookies last?

The cookies keep well for 8 weeks when stored in a cool dry place like a pantry in an airtight container.

What is your minimum order?

Our minimum order is one dozen

Do you allow pick-ups?

Yes you can pick your cookies up by arrangement, please choose this option at checkout

How can I pay?

We accept payment by credit card or bank transfer. Our book spaces book out very quickly so we ask that bank transfers are paid in full within 7 working days of completing your order or unfortuantly the booking will be cancelled.

How far in advance do I need to order?

We have a limited number of spaces and these book out very quickly, we will try our best to accomodate your date and if we are fully booked we will let you know within 24 hours and issue a refund if necessary. We recommend that you book a minimum of 2 weeks before your event to avoid disappointment. Orders are not booked into the system until the order has been completed through the checkout. If you want to check a day is available before you purchase please send us an email or a message and we can let you know in advance.